ITMedRx is a full-service IT provider located in Greensburg, PA, serving the tri-state area. We provide full-service IT customized to your business’s needs, and we specialize in the management of IT systems for medical practices, including training in Electronic Health Records (EHR) management, quality programs, MIPS/Meaningful Use/PQRS regulations, Medical Billing Services, and Office Workflow Solutions. Our IT maintenance packages include System Backups, Anti-Virus and Malware Cleanup, and Disaster Recovery Plans.

Whether you’re just starting out and building a brand-new computer system, or refurbishing and updating your existing equipment, we can help! ITMedRx provides an independent and objective appraisal about what your system needs. We work with your management and office staff to assure that all your IT needs are taken care of. We aren’t paid on commission and don’t sell computer systems as our business, and this allows us to provide the best unbiased advice.

What we can do for you

We develop a complete picture of the needs required to meet your technology goals by evaulating your current technology inventory, including all hardware and software in use throughout your organization.

We will assess your organization’s current internal policies and procedures to ensure that they meet today’s IT standards in regard to technology training, security, and disaster recovery.

How it works

  • Survey staff skills
    We’ll identify staff members that may need training or guidance, and learn who can act as resources within your organization.
  • Create your technology plan
    We’ll utilize the information gathered during the assessment process to design a technology plan that will take your organization from its current operating state to your technology goals.

    Your technology plan will:
    • Identify immediate/critical needs
      Your immediate technology needs will be addressed by priority. Critical needs are classified as situations and/or conditions that severely hamper or prevent the execution of activities that are key to your organization.
    • Review hardware fault-tolerance strategy
      By ensuring that all servers and other mission-critical appliances and systems are hardware fault-tolerant, we can significantly minimize downtime and remediation costs when a failure occurs. For example, when properly implemented, server hard disk fault-tolerance allows the resumption of normal server operation within a matter of minutes should a hard disk fail.
    • Review data fault-tolerance strategy (including backups, anti-virus and anti-malware, critical system updates, and power conditioning)
      Numerous factors have the ability to negatively affect or corrupt your critical data, including, but not limited to: computer viruses, spyware, or other malware; improper security settings or access permissions; and other unforeseen causes such as unstable or dirty power conditions. We will review your current strategies and make recommendations to ensure the integrity and protection of your data, as well as the ability to restore it from backups in the event of corruption or disaster.
    • Recommend efficiency improvements and cost-reducing strategies
      As we work to develop your technology plan, we will be able to suggest cost-saving strategies and recommend changes to your current infrastructure that can lead to improved efficiency.
    • Prepare end-of-life equipment upgrade/replacement plans
      In most cases, replacing aging and obsolete equipment helps to reduce your costs. When costs related to physical labor and replacement parts are recognized, it is easy to see that it is more economical to replace aging workstations and appliances than to continue upgrading and maintaining them, especially when their manufacturers drop support for them.
    • Implement a scheduled maintenance program
      Scheduled maintenance should be a part of any organization’s technology plan. At a minimum, when performed properly, regular maintenance will keep systems up-to-date with the latest hotfixes and security patches and ensure that hardware and data fault-tolerance procedures are being properly maintained. A good maintenance program will also include remote network monitoring, providing an economical real-time analysis of all of your critical devices and services.
    • Develop a disaster recovery plan
      It is never too early to address disaster recovery. We will help you develop a comprehensive disaster recovery plan that you can implement immediately, which will help get your organization back up and running as quickly as possible in the event of a disaster, service interruption, or other catastrophic failure to your environment.
    • Prioritize technology improvement in phases
      We will schedule implementation of your technology plan in phases tailored to meet your organization’s forecasting and budgetary requirements and reduce system downtime or unavailability, starting with your highest priorities first.
    • Implement change
      We will successfully implement each phase of your technology plan in order for you to achieve your technology goals.
    • Evaluate and revise
      Your technology plan will be evaluated and revised throughout each phase of implementation, in order to ensure the successful achievement of your technology goals.

Keeping up with technology is a full-time job!

At ITMedRx, we do the hard work for you.

We keep our clients up-to-date with the latest in technology news and information to help them better achieve their technology goals.

We can do the hard work for you. Get in touch with us and let us know how we can help you!